NUTTY COSMETICS IS NOT RESPONSIBLE FOR PACKAGES THAT SAYS “DELIVERED ”. If we mail out packages and usps tracking system says delivered, and for some reason you do not receive or see your package, PLEASE CONTACT USPS ASAP!!! Though we wish we can do something about that situation, as a small business we cannot afford to process refunds for situations like this . In order to avoid situations like this , please PROVIDE US THE CORRECT ADDRESSES AND APARTMENT NUMBERS, so it’s easier for them to locate your apartments or houses. 
As we work diligently to ensure the quality of our handmade products we ask that you allow 5-10 business days for your order to be processed before its shipped. when choosing priority shipping, note that it takes 2-5 business days to be processed. Please note that this excludes weekends and holidays.

The shipping time (ie, Priority Mail) refers to the duration of time once the package has processed and left our facility, and tracking information may take up to 7 business days to become available. Please keep in mind that there are still worldwide supply and shipping delays as a result of COVID-19. 

We are located in New Jersey and ship all over the United States (including Virgin Islands and Puerto Rico) as well as: Canada, Mexico, United Kingdom, Germany, New Zealand, Jamaica, Trinidad & Tobago, France, and South Africa.

International shipping is sent via USPS Mail, and shipping rates are calculated at checkout based on your shipping location and package weight.

For orders shipping to Canada, Nutty Cosmetics handles duties & taxes for the customer. Your shipping costs will include an international processing fee that is included in the shipping line-item on your receipt. If your order is held at customs and you are required to pay for duties and taxes, please contact us.

For all other international orders, please note we are not responsible for any additional duties or tariffs that may be accumulated upon arrival to the destination country.

In addition, please note that our free shipping handling policies do not apply to orders shipping to international countries.